# Web design and SEO questions, answered

Straight answers on prices, timelines, Google and who owns what. Each one is short and links to the page with the full answer.

**Short answer:** Our websites cost $499 + GST for one page or $899 + GST for five. Business Plus is live within 10 working days of getting your content. Your domain, content and Google profile are in your name, there's no lock-in, and we're rated 5.0 on Google (Oct 2026).

## Cost

### What do your websites cost, and is that plus GST?

Business Lite is $499 + GST for a one-page site. Business Plus is $899 + GST for five pages. Both include first-year hosting, domain, SEO setup and Google Maps. [Full answer](https://websmarthq.com/pricing/)

### How much does a website cost in NZ generally?

Auckland agencies typically quote about $1,800 (small agencies) to $4,000 (large agencies) + GST for a small site, from [our survey](https://websmarthq.com/guides/nz-website-prices/) of 25+ published NZ prices (Oct 2026). [Full answer](https://websmarthq.com/guides/website-cost-nz/)

### How much does web design cost in Auckland?

A one-page site in Auckland averages about $800 with a freelancer, $1,800 with a small agency and $4,000 with a large agency (ex GST, Oct 2026), from [our survey of published NZ prices](https://websmarthq.com/guides/nz-website-prices/). With us it's $499 + GST for one page or $899 + GST for five, one-off. [Full answer](https://websmarthq.com/)

### How do I choose a web designer in Auckland?

Look for published prices, so you know the cost before you ask. Check who owns the domain and accounts. Ask what happens after year one, and what it costs. Find out whether Google Business Profile setup and basic SEO are included. Read real reviews. Ask who you'll actually deal with. And ask whether you can see the design before you pay in full. Here's [how we work](https://websmarthq.com/how-we-work/).

### Are there ongoing costs after the first year?

Hosting, domain and small updates are included for the first year. After year one, hosting and your domain continue at a monthly rate we agree with you before renewal. No surprises: we remind you before anything renews. [Full answer](https://websmarthq.com/website-support/)

### Is there a lock-in contract?

No. Leave whenever you like, and we hand over every login. [Full answer](https://websmarthq.com/pricing/)

### What does your SEO cost?

We quote SEO after a quick look at your site, because every business needs something different. For context, local SEO in NZ typically runs $500 to $1,500 a month (market, ex GST, Oct 2026). [Full answer](https://websmarthq.com/seo/)

### How much does Google Ads cost in NZ?

You pay Google per click, and prices vary by trade: about $12.52 a click for "plumber auckland" and about $0.25 for "cafe auckland" (ex GST, Oct 2026). [Full answer](https://websmarthq.com/guides/google-ads-cost-nz/)

### How does payment work? Is there a deposit?

Yes. A deposit books your spot. You pay the balance once you've seen and approved your homepage. [Full answer](https://websmarthq.com/terms/)

### What if I'm not happy?

You see your homepage before you pay the balance. If something isn't right after that, tell us and we'll put it right. [Full answer](https://websmarthq.com/our-promise/)

## Process

### How long does a website take?

Business Plus is live within 10 working days of getting your content. Business Lite is usually quicker. [Full answer](https://websmarthq.com/how-we-work/)

### What do I need to provide?

Your logo, some photos and your business details. That's most of your part. [Full answer](https://websmarthq.com/how-we-work/)

### Can you update my site after launch?

Yes. Support and small updates are included for the first year. Email us what's changed and we'll sort it. [Full answer](https://websmarthq.com/website-support/)

### How do you work with businesses outside Auckland?

We work by email and video call, at the same price and with the same process. We can meet in person anywhere in Auckland. [Full answer](https://websmarthq.com/areas/)

### Can you redesign my existing site?

Yes. We look at what's working on your current site first, then quote. [Full answer](https://websmarthq.com/website-redesign/)

### Do I get to see the site before I pay?

Yes. You see your homepage before you pay the balance. [Full answer](https://websmarthq.com/our-promise/)

## Ownership

### Do I own my website and domain?

Your domain, content, Google profile and analytics are in your name. We host the site, and you can move it any time. [Full answer](https://websmarthq.com/how-we-work/)

### Can I move to another host later?

Yes. There's no lock-in, and we hand over your logins when you go. [Full answer](https://websmarthq.com/website-support/)

### Who owns my website if a web designer sets it up?

It depends on whose name the accounts are in. Ask before you sign anything. [Full answer](https://websmarthq.com/guides/who-owns-my-website-and-domain/)

## SEO & Google

### How long does SEO take?

Typically, the map pack moves in 1 to 2 months and organic results in 3 to 6 months or more. Those are typical figures, not promises. [Full answer](https://websmarthq.com/guides/how-long-does-seo-take/)

### Do you guarantee rankings?

No. Nobody can guarantee the top spot, and Google says so. We promise the work, not the result. [Full answer](https://websmarthq.com/seo/)

### Is a Google Business Profile free?

Yes. Google doesn't charge for it. You pay only if someone sets it up for you. [Full answer](https://websmarthq.com/guides/google-business-profile-setup-nz/)

### Is Google My Business the same as Google Business Profile?

Yes. Google renamed it. Same thing, new name. [Full answer](https://websmarthq.com/google-business-profile/)

### How do I get more Google reviews?

Ask every customer, and make it easy with a direct review link. [Full answer](https://websmarthq.com/guides/how-to-get-google-reviews/)

### How do I get a Google review QR code?

Use our free tool. It makes your review link and a QR code to print. [Full answer](https://websmarthq.com/tools/google-review-link/)

### Why isn't my business showing on Google?

Usually it's an unverified or incomplete profile, the wrong category, or too few reviews. [Full answer](https://websmarthq.com/guides/why-isnt-my-business-showing-on-google/)

## AI

### Is SEO still worth it with AI?

Yes. In our experience, AI answers lean on pages that already rank and explain things clearly. [Full answer](https://websmarthq.com/guides/is-seo-still-worth-it-ai/)

### Can I pay ChatGPT to recommend my business?

No. There's no way to buy a mention. You can make your business easy for AI to understand and recommend. [Full answer](https://websmarthq.com/ai-search-optimisation/)

### Can ChatGPT build my website instead?

It can draft one. What's usually missing is the domain, hosting, Google setup and someone to fix it when it breaks. [Full answer](https://websmarthq.com/guides/diy-website-vs-web-designer/)

### Does Web Smart HQ show up in AI answers?

On 2 Oct 2026, ChatGPT named us in its top 3 for "local SEO company West Auckland", and Gemini named us in its top 3 for "web designer in Titirangi". [Full answer](https://websmarthq.com/ai-search-optimisation/)

## About us

### Who is behind Web Smart HQ?

A founder-led studio based in Auckland, working since 2022. [Full answer](https://websmarthq.com/about/)

### Is Web Smart HQ a registered NZ business?

Yes. Web Smart HQ is a trading name of NJD Limited, a New Zealand company. [Full answer](https://websmarthq.com/about/)

### Where are you based?

Auckland. We work by email and video call with businesses across NZ, and we don't publish a street address. [Full answer](https://websmarthq.com/areas/)

### Can I call you?

We work by email, so there's no phone number on this site. Email hello@websmarthq.com or use the contact form, Monday to Friday 8am to 6pm, and Saturday 9am to 6pm. [Full answer](https://websmarthq.com/contact/)

### Are your reviews real?

Yes. We're rated 5.0 on Google (Oct 2026), and we quote our Google reviews word for word. [Full answer](https://websmarthq.com/reviews/)

## Still got a question?

Ask us anything. A few lines is plenty, and we reply within 2 business days.

[Start with a quick chat](https://websmarthq.com/contact/)

---
Source: https://websmarthq.com/faq/
Web Smart HQ · Titirangi, Auckland 0604, New Zealand · hello@websmarthq.com · Business Lite $499 + GST, Business Plus $899 + GST