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Contact

Start with a quick chat.

A few lines about your business is plenty. We’ll take it from there. We usually reply the same day, and always within 2 business days.

Too busy to type?
Email us photos or a voice memo instead. We’ll write it up.
Hours
Mon to Fri 8am to 6pm, Sat 9am to 6pm, NZ time
Based
Auckland. Working across New Zealand.

It’s Wed 10:27pm in Auckland. Hours: Mon to Fri 8am to 6pm, Sat 9am to 6pm. Usually same day, always within 2 business days.

Tell us a little about your business

A few lines is plenty. We usually reply the same day, and always within 2 business days.

What do you need?

We read and answer every message ourselves. No sales calls, no newsletter, and we don’t share your details.

Three steps. All dated.

  1. Step 1Today

    We read it ourselves

    Every message is read by a person, not a bot.

  2. Step 2By Fri, 23 Oct

    We reply

    With questions, or a time for a quick chat.

  3. Step 3After the chat

    Fixed price

    What’s in, what’s not, and when you’ll be live.

Got a confusing email about your website?

Domain renewal notices, Google verification emails, “your site is at risk” warnings. Forward them to hello@websmarthq.com. We’ll tell you if it’s real, and deal with it. Try it below.

Your inbox4 unread

  • Google Business ProfileVerify your business to keep it on Maps
  • HostingYour SSL certificate expires in 14 days
  • WordPress7 plugins need updating
  • Google Search ConsoleNew “Page indexing” issue detected

Handled by us

  • URGENT: Final renewal notice: pay nowThat’s a scam invoice, not your real registrar. Ignore it. Your domain is fine until next year.

Before you send

Straight answers. Can’t see yours? Ask us.

How quickly will you reply?

Usually the same day, and always within 2 business days. Every message is read and answered by a person, not a bot.

Is the quote free? Is there any obligation?

Free, and no obligation. You get a fixed price. If it’s not for you, that’s fine.

Can I send photos or a voice memo instead of filling in the form?

Yes. Email them to hello@websmarthq.com. A voice memo from the ute is perfectly fine. We’ll write it up.

Can I visit your office?

We’re a small studio based in Auckland and work mostly by email and video call. We can meet in person anywhere in Auckland. If you’d rather meet, say so in your message.

What should I include in my enquiry?

Your business name, what you do, where you work, and what you’d like. A few lines is plenty.