Web design and SEO questions, answered

Business Lite is $499 + GST for a one-page site. Business Plus is $899 + GST for five pages. Both include first-year hosting, domain, SEO setup and Google Maps. Full answer

Auckland agencies typically quote about $1,800 (small agencies) to $4,000 (large agencies) + GST for a small site, from our survey of 25+ published NZ prices (Oct 2026). Full answer

A one-page site in Auckland averages about $800 with a freelancer, $1,800 with a small agency and $4,000 with a large agency (ex GST, Oct 2026), from our survey of published NZ prices. With us it’s $499 + GST for one page or $899 + GST for five, one-off. Full answer

Look for published prices, so you know the cost before you ask. Check who owns the domain and accounts. Ask what happens after year one, and what it costs. Find out whether Google Business Profile setup and basic SEO are included. Read real reviews. Ask who you’ll actually deal with. And ask whether you can see the design before you pay in full. Here’s how we work.

Hosting, domain and small updates are included for the first year. After year one, hosting and your domain continue at a monthly rate we agree with you before renewal. No surprises: we remind you before anything renews. Full answer

No. Leave whenever you like, and we hand over every login. Full answer

We quote SEO after a quick look at your site, because every business needs something different. For context, local SEO in NZ typically runs $500 to $1,500 a month (market, ex GST, Oct 2026). Full answer

You pay Google per click, and prices vary by trade: about $12.52 a click for “plumber auckland” and about $0.25 for “cafe auckland” (ex GST, Oct 2026). Full answer

Yes. A deposit books your spot. You pay the balance once you’ve seen and approved your homepage. Full answer

You see your homepage before you pay the balance. If something isn’t right after that, tell us and we’ll put it right. Full answer

Business Plus is live within 10 working days of getting your content. Business Lite is usually quicker. Full answer

Your logo, some photos and your business details. That’s most of your part. Full answer

Yes. Support and small updates are included for the first year. Email us what’s changed and we’ll sort it. Full answer

We work by email and video call, at the same price and with the same process. We can meet in person anywhere in Auckland. Full answer

Yes. We look at what’s working on your current site first, then quote. Full answer

Yes. You see your homepage before you pay the balance. Full answer

Your domain, content, Google profile and analytics are in your name. We host the site, and you can move it any time. Full answer

Yes. There’s no lock-in, and we hand over your logins when you go. Full answer

It depends on whose name the accounts are in. Ask before you sign anything. Full answer

Typically, the map pack moves in 1 to 2 months and organic results in 3 to 6 months or more. Those are typical figures, not promises. Full answer

No. Nobody can guarantee the top spot, and Google says so. We promise the work, not the result. Full answer

Yes. Google doesn’t charge for it. You pay only if someone sets it up for you. Full answer

Yes. Google renamed it. Same thing, new name. Full answer

Ask every customer, and make it easy with a direct review link. Full answer

Use our free tool. It makes your review link and a QR code to print. Full answer

Usually it’s an unverified or incomplete profile, the wrong category, or too few reviews. Full answer

Yes. In our experience, AI answers lean on pages that already rank and explain things clearly. Full answer

No. There’s no way to buy a mention. You can make your business easy for AI to understand and recommend. Full answer

It can draft one. What’s usually missing is the domain, hosting, Google setup and someone to fix it when it breaks. Full answer

On 2 Oct 2026, ChatGPT named us in its top 3 for “local SEO company West Auckland”, and Gemini named us in its top 3 for “web designer in Titirangi”. Full answer

A founder-led studio based in Auckland, working since 2022. Full answer

Yes. Web Smart HQ is a trading name of NJD Limited, a New Zealand company. Full answer

Auckland. We work by email and video call with businesses across NZ, and we don’t publish a street address. Full answer

We work by email, so there’s no phone number on this site. Email hello@websmarthq.com or use the contact form, Monday to Friday 8am to 6pm, and Saturday 9am to 6pm. Full answer

Yes. We’re rated 5.0 on Google (Oct 2026), and we quote our Google reviews word for word. Full answer