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How we work

How we work: you’ll always know where your site’s at

Five steps from first message to live. Your part is small and clearly listed; the rest is on our list.

Short answer

Chat, quote, bits and pieces, draft, launch. Your part adds up to about an hour over two weeks: a quick chat, your logo and a few photos, and a “yep” on the draft. Business Plus is live within 10 working days of us getting your content.

That’s genuinely all we need.

1

A quick chat

Tell us what you do, where and who for. We take the notes.

2

Access to your Google profile

One tap to add us as a manager. You stay the owner.

3

A few photos

Phone photos of your work are perfect. Text or email them.

That’s it. We’ll do the rest.

The page builds itself. (Well, we build it.)

Scroll to watch a site go from a blank page to live, the way yours will.

Example site for a
01Watch it build06 / 06

Who does what, and how long.

You ~55 minUs ~14 h
  1. 01Chat

    You15 min

    • A quick chat: what you do, where, for whom

    Us1.5 h

    • Ask the right questions
    • Take notes so you never repeat yourself
    • Plan your pages
  2. 02Quote

    You5 min

    • Read it, say yes (or don’t)

    Us30 min

    • Fixed price
    • List what’s in and what’s not
  3. 03Bits & pieces

    You20 min

    • Send your logo and a few phone photos
    • Tap to give us Google profile access

    Us2 h

    • Register or connect your domain in your name
    • Set up hosting, SSL and email routing
    • Gather your details from your Google profile
  4. 04Draft

    You15 min

    • Look at it. Reply “yep” or send changes

    Us8 h

    • Design and build every page
    • Mobile, speed and SEO setup
    • Write titles, descriptions and schema
  5. 05Launch

    You1 min

    • Say “go”

    Us2 h

    • Go live, test every form
    • Connect Google Maps and your profile
    • Send you every login, in your name

Times are typical for a Business Plus build. Yours might be a bit more or less; ours is the bit that grows.

After launch

Changes are one reply away.

Need new photos up, or different hours? Send them through. When it’s ready, you get one message, and a single “yes” puts it live.

Today 9:14 am

Your 4 new job photos are ready for the Projects page. Reply YES to publish.

What’s in your name, and where it lives.

ThingWho owns itWhere it lives
Your domain (yourbusiness.co.nz)YouRegistered in your name
Your website content and photosYouCopies on request, any time
Your Google Business ProfileYou (owner)We’re added as a manager only
Your analytics and Search ConsoleYouSet up in your Google account
HostingUs (we host it), and you can move it any timeYear one included; then a monthly rate agreed with you before renewal

The exit, in four steps.

  1. 01

    Tell us

    An email is enough. No exit fee, no lock-in.

  2. 02

    Logins handed over

    Every login and password, in a single handover.

  3. 03

    Your domain stays yours

    It’s registered in your name from day one.

  4. 04

    Your Google profile stays yours

    You’re the owner. We were only ever a manager.

What happens when you send a message.

  1. Step 1Today

    We read it ourselves

    Every message is read by a person, not a bot.

  2. Step 2By Fri, 23 Oct

    We reply

    With questions, or a time for a quick chat.

  3. Step 3After the chat

    Fixed price

    What’s in, what’s not, and when you’ll be live.

Process questions

Straight answers. Can’t see yours? Ask us.

How long does it take to build my website?

Business Plus (5 pages) is live within 10 working days of us getting your content: your logo, a few photos and your details. The clock pauses while we wait on you. Business Lite is usually quicker.

What do I need to provide?

A quick chat about your business, your logo if you have one, a few photos (phone photos are fine), and access to your Google Business Profile if you have one. We send one checklist, once.

Do I own my website and domain?

Yes. Your domain is registered in your name, and your Google profile and analytics are set up in your name too. If you ever leave, every login is handed over.

How do I ask for changes?

Email us, or reply to any message from us. Small updates in year one are included. After that, a care plan covers them, or we quote the change first.

What happens on launch day?

We put the site live, test every form, connect Google Maps and your profile, and send you a “You’re live” email listing every login in your name.

How do we work together if I’m not in Auckland?

By email and video call. Everything else is the same: the same steps, price and timing.

Start with a quick chat

A few lines is plenty. We read every message ourselves.

Work order · after you hit send

  1. YouA few lines about your business
  2. UsA reply within 2 business days
  3. UsA fixed quote
  4. YouYes, or no thanks

that’s the whole list